How you can pay

We accept all major credit and debit cards (excluding American Express), cheques, postal orders or cash (GBP only please), the quickest and easiest way to pay is on a card and this can be done in the following ways:

Via this web site: This is safe and secure , no personal details are stored on this website.

By phone :   01442 895615 (this is safe and secure) Between 7pm & 9pm

By Fax:         01442 267328  (this is safe and secure) please phone us first.

By post: Cheques should be payable to teddy Bears Home.com, please e  mail us for our postal address: info@teddybearshome.com

Postage

We always send our bears by special or insured post we like to know that they will arrive at their new home safely, prices do not include postage and packing.

Payment:

Payment is only accepted in pounds sterling and can be either cash, cheque, postal order, credit or debit card, prices quoted do not include postage and packing.

Any custom charges that may apply outside the uk are the responsibility of the purchaser

The colours of the collectable item may vary slightly to the colour shown on this web site, every effort is made to give an accurate picture but due to the photographic process this can sometimes happen.

Unless otherwise stated items sold on this web site are pre-loved and are not offered as new, ages given on bears are approximate and can not be guaranteed.

Returns

Items purchased within the UK

For Internet sales we are happy to accept items back if you are unhappy with your purchase within 7 days and a  refund will be given, but the item must be returned to us in the condition it was dispatched. you must call to arrange the return before returning the goods, the refund will be less our original postage costs even if the item was sent free of postage, if payment was made by credit card we will also deduct our credit card processing charge.

Goods are returned at your risk so please send by recorded means

Items purchased outside the UK

Items are non- returnable

 Teddy Bears Home operates a strict Privacy Policy, no personal or finacial information is stored on this web site, and we will never sell or pass your information on to a third party under any circumstances.

Any shopping cart operating on this web site will be through a secure gateway and will be completely secure.

We take credit card or any other form of fraud very seriously indeed and all steps are taken to ensure that we are compliant with the latest fraud technology.